The casino was founded in 2014, with the current website interface being the third attempt to revamp the interface that happened about a year ago. Casino Heroes can boast 700 games and counting. It holds a gambling license with the UK gambling commission, which is why you know this casino is totally secure and follows the strictest industry standards.
There are 547 slots, 37 roulette varieties, 67 blackjack varieties, 33 table games and 15 kinds of video poker, which seems like a nice choice no matter what you are into. Even most avid slot fans sometimes feel like taking a break and switching to something else, and in that respect this casino offers a decent collection of options to pick between.
Casino Heroes’ welcome offer can give you up to €800 and 50 free spins in total. A curious option is that you can also choose to substitute the cash bonus plus the free spins with a bonus that comprises just free spins, claiming up to 375 in total. The number of free spins you can claim depends on the amount of your deposit. The reward is available over the span of two consecutive deposits, which means the first deposit bonus can be as high as €50, and the same goes for the second one.
Casino Heroes is known for its passion for adventure and quests, so the regular promotions available follow that same trend. There is Gonzo’s Island where you can get your share of 1,000,000 free spins and spar against the Evil Stone Boss, who also happens to be popping rich, as well as some other regular promotions. The casino’s loyalty program involves players collecting rubies by playing casino games, getting more the more the bet. The rubies can later be exchanged for Free Spins of different values at the Ruby Store.
Casino Heroes offers to deposit and withdraw funds using a variety of methods, processed instantly if you use card payments or e-wallets, while withdrawals can take longer than a couple of hours depending on the method selected. The banking options available at the casino include Visa, MasterCard, Skrill, Neteller and bank transfer. In order to be able to withdraw any winnings, you have to wager everything that you have previously deposited.
Should you have any questions or concerns, you can always contact the support team of Casino Heroes. The live chat agents are available between 9 AM and midnight, and the response is pretty quick. Unfortunately, there is no opportunity to enjoy 24/7 live chat support, which has become somewhat of an industry standard. Outside of those working hours the only option you have is to send an email to support service and wait patiently for them to reply.
The generous welcome bonus and the nice variety of games within the total number available are certainly this casino’s strong suit. Unfortunately, should anything happen, you can only count on the support service agents present online and available to you during specific working hours even though the timeframe is pretty generous and spans from 9 AM to midnight. However, without this little aspect taken into account, Casino Heroes is a fun place to gamble at, engaging every player with its thrilling promotions and the lucrative loyalty program.